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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- I have forgotten my Direct-A7-HP ENVY Photo 7800 password to...

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01-03-2019 12:15 PM
Is there someway to either retreive or be able to change the password ?
Solved! Go to Solution.
Accepted Solutions
01-09-2019 06:06 PM
If you are looking for the WiFi-Direct password, you can try the default password 12345678 or Open the Wi-Fi Direct menu on the printer control panel and you will find the Wi-Fi Direct Name and password
You can reset the printer to factory settings and then turn on WiFi-Direct again
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Printer Maintenance .
3. Touch Restore.
4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
5. Touch Continue
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-04-2019 02:15 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I have gone through your Post and would like to help
Are you referring to the Wireless Network password or the WiFi-Direct Password?
Please keep me posted
Thank you
KrazyToad
I Am An HP Employee
01-09-2019 06:06 PM
If you are looking for the WiFi-Direct password, you can try the default password 12345678 or Open the Wi-Fi Direct menu on the printer control panel and you will find the Wi-Fi Direct Name and password
You can reset the printer to factory settings and then turn on WiFi-Direct again
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Printer Maintenance .
3. Touch Restore.
4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
5. Touch Continue
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-15-2019 10:17 AM
I'm glad you got this issue resolved
Do visit our HP Forums and drop us a message anytime you need help
Thank you
KrazyToad
I Am An HP Employee