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hayesfra
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I have locks on all my quick printing shortcuts. What does that mean?

HP Recommended
HP Envy 7640 All-in-one
Microsoft Windows 7 (64-bit)

I set my printer to do 2-sided printing.  Now I cannot get it to copy single copies.  It keeps printing front and back.  I have notice I have locks on all my quick print setting.  I have unstalled and restalled the driver as the HP doctor said to do but it didn't help!  Hope someone can!

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Dragon-Fur
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@hayesfra 

 

The "locked" templates are normal.

 

The printer control panel may -- or may not -- allow you to create custom shortcuts on the printer.

 

The printer software used on the computer provides the most control and access to the printer features.

 

 How to > topic Print > subject list Instructions & Settings

Print Driver Settings Guide (Windows)

 

Printer Software

These are "use as is" shortcuts and / or you can select one of the locked shortcuts, make changes, and then use "Save as" to create a new custom shortcut of your setup.

 

Newer printer software has "done away" with the visual locks - you are not the only one to have been confused by this method of designating the "template" shortcuts.

 

Both the Printing Preferences and the Scan dialogs look similar - that is, "original" shortcuts provided by the printer software might have a "lock" next to the shortcut (depends on version / type of printer software).  Custom shortcuts are marked with an alternate icon - perhaps a "Star" or a tiny people icon.

 

General Examples

"New" printer software - Officejet Pro 8740

8740_Printer_Assistant_Shortcuts_18740_Printer_Assistant_Shortcuts_1

 

Example - Officejet Pro 8630 (printer software circa 2015 at this writing)

Print_Preferences_Template_1Print_Preferences_Template_1

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY 7640 e-All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

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Dragon-Fur
Level 16
Level 16
34,499 26,026 3,183 10,039
Message 2 of 2
Flag Post
HP Recommended

@hayesfra 

 

The "locked" templates are normal.

 

The printer control panel may -- or may not -- allow you to create custom shortcuts on the printer.

 

The printer software used on the computer provides the most control and access to the printer features.

 

 How to > topic Print > subject list Instructions & Settings

Print Driver Settings Guide (Windows)

 

Printer Software

These are "use as is" shortcuts and / or you can select one of the locked shortcuts, make changes, and then use "Save as" to create a new custom shortcut of your setup.

 

Newer printer software has "done away" with the visual locks - you are not the only one to have been confused by this method of designating the "template" shortcuts.

 

Both the Printing Preferences and the Scan dialogs look similar - that is, "original" shortcuts provided by the printer software might have a "lock" next to the shortcut (depends on version / type of printer software).  Custom shortcuts are marked with an alternate icon - perhaps a "Star" or a tiny people icon.

 

General Examples

"New" printer software - Officejet Pro 8740

8740_Printer_Assistant_Shortcuts_18740_Printer_Assistant_Shortcuts_1

 

Example - Officejet Pro 8630 (printer software circa 2015 at this writing)

Print_Preferences_Template_1Print_Preferences_Template_1

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY 7640 e-All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

Was this reply helpful? Yes No
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