I have purchaed a Huawei P Smart phone. I cant print from it on my printer

[Mikeg070234]

I cannot print from my Huawei P Smart phone. Although pressing print icon activates my Deskjet 3520 only blank sheets are produced. What must I do to get correct prints?

[Riddle_Decipher]

@Mikeg070234 Welcome to HP Community!

Does that phone have windows 10 or the android OS, please elaborate?

Meanwhile, if its android here's what you need to do:

Step 1: Install the HP Print Service Plugin

Install the HP Print Service Plugin on your Android OS 5.0 or later device from the Google Play Store, and then turn on the plugin.

NOTE: 

Menus, icons, and the location of the print settings vary by Android version and device manufacturer.

1. Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.

2. On your Android device, install or update the HP Print Service Plugin (in English) from the Google Play Store.

3. Once the installation or update is complete, choose your Android device to turn on the plugin:

   • Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.

   • Android 6 (Marshmallow) and earlier devices: Tap Settings, search for and open HP Print Service, and then tap On.

4. Turn off any other print service plugins, if necessary.

Your Android device is now ready to print using the HP Print Service Plugin.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.