• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-31-2022 09:25 PM

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

All I need to do is change the network for the 3700 printer.  All these apps do nothing but tell me the printer in offline and diagnosis times out.  Troubleshooting tells me to make sure that my computer and printer are on the same network....

 

They are not that is the whole point.  I want to change the printer over to the new network.  Why is such a simple problem so hard to correct!??!?! it is simply amazing how complicated HP had made it to make such a simple change.

Category:
6 people had the same question
1 REPLY 1

‎11-01-2022 10:00 AM

HP Recommended

Yeah I reset everything but still it shows my printer out there off-line.  I can print to it using direct WiFi but this is annoying as hell as you need to drop off the network and connect direct to the printer.  While accessing the printer I tried to access the wireless UI but it would not accept the 12345678 password it printed out as the password.  If I can get that reset and able to enter I probably could set the SSID and password for the printer.

 

Why such a simple thing as changing the wireless network for a printer is such a convoluted mess of have baked apps is beyond frustrating.  I would take powershell command line over this junk.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.