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HP Recommended
HP ENVY Photo 7155 All-in-One Printer

I’m not able to print from my iPhone. This never happened before. I have an HP ENVY Photo 7155.

1 REPLY 1
HP Recommended

Hi @Simber,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

There could be several reasons why you are not able to print from your iPhone to your HP ENVY Photo 7155 All-In-One Printer. Here are some troubleshooting steps you can try.

 

  • Make sure your iPhone and printer are connected to the same Wi-Fi network.
  • Check if your printer supports AirPrint. AirPrint is a built-in feature in iOS that allows you to print wirelessly from your iPhone or iPad to your AirPrint-enabled printer. The HP ENVY Photo 7155 All-In-One Printer does support AirPrint, so this shouldn't be an issue.
  • Make sure your printer is turned on and connected to your Wi-Fi network.
  • Check if there are any pending print jobs in the printer queue. If there are, cancel them and try printing again.
  • Restart both your iPhone and printer.
  • Update your iPhone to the latest version of iOS and ensure that your printer has the latest firmware update installed.
  • Try printing from a different app on your iPhone. If the problem persists, try printing from a different device (e.g., iPad, computer) to see if it's an issue with your printer or your iPhone.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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