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HP Recommended

We have multiple internal subnets and VPNs for external users, and I need to be able to manually add printers by their IP addresses. There is no way to manually add printers by IP address to HP Printer Service or HP Smart.. please fix this. Go ahead and dumb down what you need to for the primary interface, but don't just remove advanced features for power users.. put those settings and features in an "advanced" section.

1 REPLY 1
HP Recommended

Hi @4pioalskfjaoul4,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact name and product number of the unit?

Nal_NR-Moderator
I am an HP Employee

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