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Microsoft Windows 10 (64-bit)

I have two accounts and can't receive email verification code.  One account is my deceased husband account, i have password for that account but email is dormant.    I tried to add my new email but says already exists.   But i can't get an email verification code to that email it is an **bleep** account.   I need to delete the **bleep** account, then i can delete my deceased husband account and add my new email to current printer and HP smart account.    I have same issue with HP account.  

 

HELP.   

2 REPLIES 2
HP Recommended

Hi @ljnh 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
HP Recommended

Having same issues. Can you help

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