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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Some passwords are linked to an ink account or to an ePrint account. You would have to log into your account and remove that information.
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Some printers have an admin password to prevent tampering such as spam faxing and other mischief.
You will have to reset the printer. Search for "factory reset" and the name of your printer.
Be aware that If your printer requires special toners or cartridges for initial setup you may have a big problem if they are empty or cannot be found.
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HP Recommended
The only way to bypass is to perform a complete reset, which will vary by machine and will erase ALL settings. This is to protect users and their data. Being able to bypass passwords without clearing everything would be a security risk.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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