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I set to 4x6 in the app but printer doesn’t recognize 4x6 will only print 8x11?

HP Recommended
HP OFFICE JET 3830
iOS

I set to 4x6 in the app to print photos but printer doesn’t recognize 4x6 says error and will only print 8x11?

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Dragon-Fur
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@4by-6 

 

The paper size can be changed - paper type / size must be set before you open the file to be printed.

Change / Modify the paper type / size THEN set up the rest of the print job.

 

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

 

EWS - HP Smart for Mobile - iOS

Open HP Smart (for mobile)

Open Settings

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

 

Once the paper type / size is set, open the image / photo file and print your photo.

 

Example - HP Smart - Mobile - Main Menu

HP_Smart_Mobile_Main_Menu_9HP_Smart_Mobile_Main_Menu_9

 

Example - HP Smart - Mobile - Print Settings

HP_Smart_Mobile_Print_Settings_Resize_All_1HP_Smart_Mobile_Print_Settings_Resize_All_1

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

 

 

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

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