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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Welcome to the HP Community Forum.
Update --
After trying the suggestions to fix the actual settings,
Consider: Restart Everything, including the router that controls your network.
Original Content
Suggestions
Check whether the paper size / type are supported by the printer.
Product Specifications for the HP ENVY Photo 7120 All-in-One Printer (Z3M37A)
Section Paper Handling
Next,
Check whether the printer is aware of the paper size and type.
Options
Reload the paper and "modify" the paper size / type on the printer control panel
Use the Embedded Web Server (EWS) to check / adjust the Tray and Paper settings on the printer.
Reminder: HP Smart Mobile requires that paper size / type be adjusted before the content is opened for print.
Example - Tray and Paper
Reference User Guide
Starting on Page 15
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY Photo 7100 All-in-One Printer series
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