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02-24-2023 08:01 AM
I have always printed photos/screenshots from my iPhone to my HP Envy Photo 7100 printer with no problem. Now I can’t b/c it’s hung up on “printer needs paper”. It’s full of paper. I have to email the picture to myself and print it from my laptop. What can I do to fix???
02-24-2023 10:44 AM - edited 02-24-2023 12:40 PM
Welcome to the HP Community Forum.
After trying the suggestions to fix the actual settings,
Consider: Restart Everything, including the router that controls your network.
Check whether the paper size / type are supported by the printer.
Section Paper Handling
Check whether the printer is aware of the paper size and type.
Reload the paper and "modify" the paper size / type on the printer control panel
Use the Embedded Web Server (EWS) to check / adjust the Tray and Paper settings on the printer.
Reminder: HP Smart Mobile requires that paper size / type be adjusted before the content is opened for print.
Example - Tray and Paper
Reference User Guide
Starting on Page 15
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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