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I have always printed photos/screenshots from my iPhone to my HP Envy Photo 7100 printer with no problem.  Now I can’t b/c it’s hung up on “printer needs paper”.  It’s full of paper.  I have to email the picture to myself and print it from my laptop.  What can I do to fix???

1 REPLY 1
HP Recommended

@Sirlsly 

 

Welcome to the HP Community Forum.

 

Update --

After trying the suggestions to fix the actual settings,

Consider:  Restart Everything, including the router that controls your network.

 

Original Content

 

Suggestions

Check whether the paper size / type are supported by the printer.

 Product Specifications for the HP ENVY Photo 7120 All-in-One Printer (Z3M37A)

Section Paper Handling

 

Next,

Check whether the printer is aware of the paper size and type.

 

Options

Reload the paper and "modify" the paper size / type on the printer control panel

Use the Embedded Web Server (EWS) to check / adjust the Tray and Paper settings on the printer.

 

Reminder:  HP Smart Mobile requires that paper size / type be adjusted before the content is opened for print.

 

Example - Tray and Paper

Retain_Printing_Preferences_18Retain_Printing_Preferences_18

 

Reference  User Guide

Starting on Page 15

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

 

References / Resources

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Photo 7100 All-in-One Printer series 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.