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HP Recommended
Office Jet 5255
iOS 12 - 12.0.1

Hi, so I’ve had this issue since I got the printer about a month ago. Essentially it says that the printers IP Adress is “Not Applicable”. I need the IP Adress to add the printer to my HP app. If there’s another way to add it than please inform me, but I don’t have WiFi at the moment so I can’t do it using that. I also can’t seem to find the printers Password for its WiFi, so if you know how to find it that would also be good to know.

 

thanks in advance

Zac.

1 REPLY 1
HP Recommended

Hi Zac,

Your printer supports a USB connection or WiFi connection only, your printer can only have an IP address when connected to a WiFi network, which you don't currently have from your notes.

 

You may check 'Apple iPhones and iPads' below to print using WiFi Direct, a direct wireless connection from your iOS device and the printer:

https://support.hp.com/us-en/document/c04577030

 

If 12345678 not being accepted as the WiFi Direct password for your printer, tap the Wi-Fi Direct icon on the printer screen to find its Wi-Fi Direct name and Password.

 

Shlomi



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