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‎02-25-2019 03:46 PM - last edited on ‎02-25-2019 03:51 PM by Retired

HP Recommended
Product: HP ENVY 4527
Operating System: macOS 10.14 Mojave

Hello, 

I bought HP Envy 4527and it is mentioned that I am eligible for a free 4 month trial. Can you please help me get that? 

 

Roland

1 REPLY 1

‎02-25-2019 04:54 PM

HP Recommended

@roly14,

 

Welcome to HP Support Community,

 

Usually when you enroll your printer, the free trial get activated automatically and it doesn't require any code. Don't worry about the free trial. We're here to help you.

 

could you help me with the screenshot, from where you got the information about the free trial. As this will help me in further assisting you.

 

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. 

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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