Instant Ink charged even though its cancelled

[Oskar22]

Hi everyone,

I cancelled my Instant Ink subscription as I wasn't using it. It was a free trail and I cancelled it yesterday however I got charged today (even through it is technically a two month trail). Tried contacting support but just got ignored. Any help?

[Dragon-Fur]

@Oskar22 

Welcome to the HP Community --

I can't imagine being ignored.

I do note when I checked that the Instant Ink Support office does not operate 24 hours a day.

?

OK -

Perhaps try again during office hours OR wait here for an agent in the Community to find your post and respond.

Whatever is going on can be sorted.

Consider:

Read about the cancellation procedure so you will be prepared when you speak with support.

Start here

++++++++++++++++++++++++

Instant Ink Support Website

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities 

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Finally,

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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