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- HP Community
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- Re: Instant Ink - defective cartridge
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05-01-2020 07:02 AM
The printer is printing blank pages. It starts printing one page with poor quality and lots of strikes and subsequent pages are completely blank. I've followed the Cartridge cleanup procedure multiple times but the problem persists. I'm now thinking the cartridge is just defective. How can I have it replaced?
Solved! Go to Solution.
Accepted Solutions
05-03-2020 11:54 AM
@ureyes84, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
05-03-2020 11:54 AM
@ureyes84, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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