• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
DeskJest 2600 All-in-One Printer
Other

I contacted the HP help line phone number to help set up printer with my laptop & since, they have helped me get connected when my printer wasn't printing material from my laptop. They sold me Battersea Tech for $249.99 as they said I have computer worms that keep multiplying, which is corrupting my server. Could this truly be a problem & a legitimate company or was I SCAMMED? The HP virtual help line was unable to help me on the HP Customer Support Website. 

1 REPLY 1
HP Recommended

Hi

What country are we talking about?  Theoretically report them to Law Enforcement.

Get you money back from the credit card company, cancel your cards?

Take measures to protect your accounts from repeat transactions.

 

I can offer you something better for less...

I use these....
https://download.cnet.com/Bitdefender-Antivirus-Free/3000-2239_4-75902507.html
https://download.cnet.com/Malwarebytes/3000-8022_4-10804572.html
https://support.kaspersky.com/viruses/krd18
https://usa.kaspersky.com/downloads/tdsskiller

 

No-Cost/Lo-Cost options, so I guess you were conned, scammed whatever the name it was a FRAUD.

 

Do you still have a problem/fault?

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.