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Locked

‎12-18-2023 05:27 AM - edited ‎12-18-2023 05:41 AM

HP Recommended
Product: HP LaserJet P4515x Printer

Hi,

 

I setup a password for my printer through its IP Address. I logged out and tried to login again.

 

Unfortunately, it locked me out.

 

USERNAME: according to instructions, I can use any Username I want during signin (I used the following: ADMIN, admin, administrator. I, also, tried to leave it blank.

 

PASSWORD: I am sure I am using the correct (new) password because I have copy-pasted it.

 

Can anybody help ? This is unacceptable on the part of HP. I know that many other people have had this problem in the past but HP has done nothing to fix the problem.

 

When I do it on the security page it doesn't lock me out only through the wizard. 

It seems to add characters after I set the password too. 

I've already reset it to factory defatults but when I put the password in again it just locks me out again. 

 

Any help would be appreciated. Thank you

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