• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎06-02-2019 05:19 PM

HP Recommended
Product: HP Pavilion 23-q113w All-in-One Desktop PC with Intel Core i3-4170T Processor, 6GB Memory, 23" touch

Where can I find a replacement for my keyboard battery cover (back) for my wireless keyboard? It broke when I was putting it back on after replacing battery

2 people had the same question
1 REPLY 1

‎06-05-2019 04:32 AM

HP Recommended

Hi! @Jildv,

 

I have checked the specifications of the PC. And found that there is no separate part number for the battery cover.

 

You need to purchase a complete set of Keyboard and mouse kit.

 

Please find the part number for the keyboard and mouse kit below.

 

802450-001    Wireless Keyboard/Mouse Kit - Black/White Yellowstone Vesuvius

 

Also, I would suggest covering the battery cover with the tape, instead of purchasing a new keyboard replacement.

 

You can purchase the part from HP parts store using this link. Click Here

 

Hope to this answers your query!

Have a great weekend ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.