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Locked

‎06-17-2020 05:09 PM

HP Recommended
Product: LJ Pro M404N
Operating System: Microsoft Windows 10 (64-bit)

I have connected the ethernet cable and have an IP address but no internet connection. I have tried other ports in the house that have connection to other devices and still nothing. I've gone through all the HP troubleshooting info with no luck.

1 person had the same question
1 REPLY 1

‎06-21-2020 06:03 AM

HP Recommended

@Davidp8,

 

I reviewed your post and I understand that you are unable to print from Ethernet.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-laserjet-pro-m404-m405-series/19203833/model/19202535/docume...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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