Lc100w won't connect to app.

[Nextlevelpro]

Help! I have an action camera Lc100w and it cannot be connected to my iPhone. I start the wifi in the camera, then connect to it with my iPhone and it says connected but it's showing it's not connect at the top of my screen. When I open the app and click add camera it says unable to add because device not found. I have deleted and reinstalled the app multiple time and still no luck. Any help would be appreciated.

[WyreNut]

Hello, and Welcome to the HP Support Community!

Page 30 of your User Guide has the specific steps for connecting mobile devices.

The following is from that page:

1. Press the Power button to switch on the camcorder.

2. Press the Wi-Fi button to activate the wireless network.

3. Using the Wi-Fi function of the mobile device, search for the camcorder ID from the list. Each camcorder has a unique ID no.: hplc100wXXXXXXX (The last 2 digits of the ID will be as same as the last 2 digits that displayed on the LCM screen.).

4. Select and enter Wi-Fi password (enter the 4 numeral/letter on your LCM display twice will be your Wi-Fi password. E.g., if LCM display shows “ ”, your Wi-Fi password will be 12341234).

For iOS / Android Users: Using the mobile device [Settings] → [Wi-Fi] → [Select camcorder ID no.: hplc100wXXXXXXX] → [Enter the password] → [Connecting].

5. When connected to the Pixi Cam App , camcorder LCM display will show "APP" , indicates the Wi-Fi is connected.

Note:

1. Make sure the Wi-Fi function of the camcorder is activated and the mobile device is receiving Wi-Fi signal before performing the Pixi Cam App, or the App will be exited.

2. The mobile device shall be within a maximum of a 10m distance from the camcorder without any buildings in between.

3. When the Wi-Fi function of the camcorder is activated for 3 minutes without connecting with your mobile device, or the connection is disconnected, the camcorder will automatically stop the Wi-Fi function and you will need to re-activate the Wi-Fi function.

4. We suggest that you should set the correct date and time for your mobile device before using the camcorder, so that the recorded video will be consistent with the date and time settings of the mobile device.

5. After connecting the mobile device with the camcorder, all the mode switch, Record and Wi-Fi operation buttons of the camcorder will be disable; all the operations shall be carried out via the Pixi Cam App.

6. The language of the Pixi Cam App will be consistent with your mobile device, beyond the language options, the App will be activated with default language.

Hope this helps,

WyreNut

[Nextlevelpro]

I did all that before I posted here. As I stated before my iPhone says it is connected to the cameras wifi but the app says no device found. Also at the top of my iPhone screen it's shows no wifi is connected. When I open settings and go to wifi it shows connected. The app still says no device found.

[ShlomiL · Accepted solution]

Hi,

May you tried the Life Cam app instead? I came accross the following document in its user guides section:

http://h10032.www1.hp.com/ctg/Manual/c04630348

[Nextlevelpro]

It worked!! Thank you! The Life Cam app works with the camera. Not sure why the pixie app won't work. Awesome, all is good now!


Thanks again!

[Beanerjuggalo]

I got the camera to connect via Wi-Fi but when I use the pixi cam or life cam for my android device it says can't connection to camera failed. Please ensure Wi-Fi connection is working I've tired this with multiple Android phones running 6.0.1

It used to work and then started having problems out of nowhere is there any kind of software I can install to update camera or what can I do

[guille2310]

Hp Pixi Cam app is not available in the google play, what app I have to use now?

[guille2310]

The Hp Pixi Cam app is not available in google play, I installed Life Cam, but it doesn't connect, when I try to cnnect a new device appears de message connection to camera failed, please ensure WIFi connection is working,  in the network connection of my phone appear  as connected to the camera with no internet access, what it is wrong?