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Locked

‎07-17-2020 09:04 PM

HP Recommended
Product: DeskJet 2621
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone. I lost the username and password and can no longer gain access to my printer's Embedded Web Server (it is locked). Is there a way for me to perform a hard reset to remove the old login?

2 people had the same question
1 REPLY 1

‎07-20-2020 10:38 AM

HP Recommended

@simys

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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