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- HP Community
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- Lost the code for $10 free ink with a new HP Deskjet 2640

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02-05-2020 02:54 PM
I believe the pin code was on a flyer that I accidentally threw away with the packaging box. How can I get it. The app said contact hp rep, I talked to two reps, one over Twitter support that sent me to chat and the chat one said go to Walmart. Tf walmart gonna do if the promo is from HP. I bought it like a week ago, still have the receipt and anything, so if any reps can reply, would be grateful.
02-08-2020 03:22 AM
Hi @Hamushi
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
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Have a great day!
Asmita
I am an HP Employee