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‎04-24-2020 03:54 PM

HP Recommended

Hi @ShlomiL,

 

We got past this checks a long time ago. All is OK with network test and wireless test, A can access printer via IP or Name in network from desktops, laptops no problem. Problems are just mobile devices. Also Can access printers EWS from mobile, can ping the printer from mobile, etc...

Just Printing section dont works except on the device you do initial settings. If I disconnect that device, remove hp account, uninstall all HP stuff, put printer in setup mode, and tried other phone, that that phone becomes "master" and works, but previous one that have worked doesn't work now as second device.

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‎05-02-2020 11:55 AM

HP Recommended

Hi @Betty0610 ,

I haven't heard from you regarding my latest doubt on your feedback.

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