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10-03-2022 12:06 PM
I installed my new Envy Inspire 7955e a few days ago, and I'm learning some of its new features. Today I'm getting acquainted with the HP Smart app for the Mac. I use a MacBook Pro (2016) that runs macOS Monterey.
I tried to print a photo with HP Smart. It will let me select photos from the Pictures folder in Finder or from Google Photos. It appears HP Smart will not open my Photos app collection. Am I missing something? If I want to print a photo from Apple Photos, I must first move the photo to either Finder —>Pictures or to Google Photos ... ? Really ... ?
10-03-2022 12:41 PM
Welcome to the HP Community Forum.
This is a complete guess -
I run Windows and I have iCloud Photos for PC installed.
I have downloaded the photo files to the local system, that is, they are also stored in my iCloud storage -- but the photos are also stored in the local Pictures > Photos folder.
Of course, I can also print from the Photos folder on my iPad Pro 12.9 -- that is not in question.
HP Smart should be able to print from your Photos folder (I think).
That said, if you have set Optimize Mac Storage, the photos in the Photos folder are not actually stored on your Mac system -- HP Smart might not be able to access your photos via the Cloud - the photo might have to be stored locally on the Mac computer.
Reference: Photos for macOS
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10-03-2022 05:59 PM
Good points, Dragon-Fur. Yes, I long ago chose to optimize my storage. Most (but not all) my photos are stored in the cloud. I keep only a few in the Pictures folder on my local drive. I toyed with Google Photos, but I keep only a small number of images there. I can understand the HP Smart bias toward printing photos from the local drive. Why HP Smart likes Google Photos, but not iCloud Photos, puzzles a mere mortal like me. I cannot offer any support for this assertion, but it seems to this amateur that some developers have a bias toward anything Windows—really anything that's NOT Apple. That's not an evidence-based accusation—just a gut feeling.
So ... absent any evidence to the contrary, I shall conclude that if I want to print a photo with HP Smart, I'll just have to move that photo onto my hard drive or into Google Photos. Thanks for your comments!
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