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‎06-11-2020 01:28 PM - edited ‎06-11-2020 01:30 PM

HP Recommended

I purchased a HP MFP M227fdn printer yesterday from a reseller after seeing the specifications in the hp store that the same can print from mobile devices. Today when the service technician came for installation, I was informed that mobile printing capability is not there for this model. How is this possible?

What should I do now? Claim damages from HP for misguiding the customers?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2020 01:36 PM

HP Recommended

The printer supports mobile printing HP ePrint and AirPrint, service technician provided you with the wrong information.

 

 




My profile on LinkedIn

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2 REPLIES 2

‎06-11-2020 01:36 PM

HP Recommended

The printer supports mobile printing HP ePrint and AirPrint, service technician provided you with the wrong information.

 

 




My profile on LinkedIn

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‎06-12-2020 12:21 PM - edited ‎06-12-2020 12:23 PM

HP Recommended

The printer does not have a wifi/wireless connectivity and apart from that I don't have a wifi connection in my house. I only have a data connection in my two mobiles.

Now, how should I go about fixing this issue. Can you please guide me step by step in resolving this as I am not a computer geek. I want both my mobiles to be connected to M227fdn printer so that I can take printouts/copies from whatsapp, MS word, e-mails, other social medias as well as from google. I mean anything and everything from my cellfone.

Kindly help me out.

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