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‎10-06-2020 09:01 PM

HP Recommended

It would take forever to connect my printer only for it to disconnect itself completely after one print job. 

THEN! My friend who's a computer/printer wiz updated my Firmware. 

 

My friend said to tell everyone here, "Update your Firmware". I have no idea what this means, and if you don't either, grab a friend who's good with computers/printers and have them do exactly this for you. Now my computer and printer stay connected and all is well!

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‎10-30-2020 11:50 AM

HP Recommended

Did your friend update firmwar for printer, computer, or wifi?

 

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