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Lily123pr
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My HP Deskjet 3512 all in one will not connect to the internet.

HP Recommended
HP Deskjet 3512 all in one printer
Microsoft Windows 10 (32-bit)

I just switched to Spectrum internet. I have tried setting the wireless printing up with a PIN and with using the WPS button but nothing works.

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praveen196
HP Support Agent
HP Support Agent
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@Lily123pr Welcome to HP Community!

 

I understand that the HP Deskjet 3512 all in one will not connect to the internet.

 

Do not worry. I will try to fix the issue.

 

Let's try these steps to resolve the issue: 

 

Restore network default: 

1. Press the Wireless button to access the Wireless Status screen.

2. Press the Settings button to access the Wireless Settings menu.

3. Select Restore to Default.

4. Confirm selection to restore defaults

 

Reconnect the printer to network following one of the method: 

 

Method 1: 

Push Button (PBC) method:

1. Press and hold the Wireless button on the printer until the wireless light starts blinking. Press and hold for 3 seconds to start WPS push button mode.

2. Press the Wi-Fi Protected Setup (WPS) button on your router.

NOTE: The product begins a timer for approximately two minutes while a wireless connection is established.

 

Method 2:

Wireless Settings Menu method

1. Press the Wireless button on the printer to display the Wireless menu. If the printer is printing, in an error state, or performing a critical task, wait until the task has been completed or the error cleared before pressing the Wireless button.

2. Select Settings from the printer display.

3. Select Wi-Fi Protected Setup from the printer display.

4. If you have a Wi-Fi Protected Setup (WPS) router with a WPS push button, select Push Button, and then follow the onscreen instructions.

If your router does not have a push button or you are not certain if your router has a push button, select PIN, and then follow the onscreen instructions.

 

NOTE: The product begins a timer for approximately four minutes during which the corresponding button on the networking device needs to be pressed or the router PIN needs to be entered on the router’s configuration page.

 

Method 3

Changing from a USB to a Wireless Connection: Follow steps from the link: Click here

 

If the issue persists, Try assigning a static IP address and a manual DNS address:

* Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.

* Type the IP address on your web browser to obtain the printer EWS page on your computer.

* Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)

* Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.

* Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

 

Try installing the latest printer firmware below by following the steps on screen, then restart the printer and try accessing web services again:

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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