My HP OfficeJet 200 Mobile Printer doesn't turn on anymore

[SIMONE162]

Hi,

I bought a HP OfficeJet 200 Mobile Printer in March 2021 and it doesn't turn on anymore. The battery is charged, but when i try to turn the printer on nothing happens, futhermore the printer gets a bit hot.

I tried with the cable too, but nothing changes.

Can you tell me if I can try something else to make it work again?

You know if the warranty is still available, or it expires one year after the purchase?

Thank you very much!

[Nal_NR]

Hi @SIMONE162,

Welcome to the HP Support Community. 

I'd like to help!

Perform the steps from this document and see how it goes. If that does not work, it could be a hardware issue. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @SIMONE162,

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reach out to us.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!