My HP Photosmart e-All-in-One D110 is stuck on the Now Printing Alignment page screen

[Neo_O]

My Photosmart d110 all in one printer, which I have had for nearly 2 years now, is, all of a sudden, acting as if it was store bought. It is showing me the Load Paper Demo, even though it has paper in it, and when I got to the screen asking for calibration, I pressed OK. Afterwards it goes to the Now printing alignment page... screen and hasn't moved from it since. I left it for 24 hours on that screen, then I turned off the printer, let it sit for 2 minutes, then plugged it back in, directly into a wall outlet. Turned it back on, and went back to that page. Then I tried taking out the ink cartridges, turning it off, putting each back in one at a time, turning it back on, and nothing, it keeps saying that it is printing the alignment page, but it is not doing so. Is there a way to bypass this step somehow, as I know the printer works, and I even went out and bought all new ink cartridges for it, in case that was the problem. Please let me know, otherwise I just bought a whole bunch of ink for a broken printer.

[The_Fossette]

@Neo_O,

Welcome to the HP Support Community!

I recommend you follow the below steps and check if it helps.

1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
2. Remove USB cable, if present. 
3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

If you continue facing the issue, we need to perform a semi-full reset to fix this issue. However, as the steps to perform a semi-full reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!