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I used to be able to print a photo/drawing/painting saved on my iPhone and said print would be edge to edge. 
Now, I am unable, to rotate the photo to match up with the paper's orientation. Also, when I try to attempt to change the paper size, option, there is only LETTER. 
As I stated, when I last used my printer, it worked perfectly, 

4 REPLIES 4
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Hi @LamontH,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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I choose a photo, to be printed, and send to the printer. It USED to print the full page, but now it no longer does, either changing from portrait to landscape (cutting off the portion I need/want) or the print is "less" than the full page. 

HP Recommended

If your hp deskjet 3630 printer isn't printing full-page photos when that option is selected, check the paper size settings. Ensure that the paper size in the printer settings matches the actual paper size you're using. Additionally, verify that the photo file is formatted correctly and compatible with your printer.

 

HP Recommended

Hi @LamontH ,

 

Thank you for your reply, I will be glad to help you.

 

I understand your Printer wont print full page photo when full page is selected Not to worry I will help you to get a resolution to resolve the issue.
 

Here are a few steps you can follow to resolve the issue of your HP DeskJet 3630 not printing full-page photos:

Check Printer Settings:

  • Ensure that the correct paper size (e.g., A4, Letter) is selected in the print settings. Go to Print > Properties or Preferences, and check the paper size.
  • Make sure that the scale is set to "100%" or "Fit to Page."
  • Confirm that the orientation (portrait or landscape) matches the photo you want to print.

Check Photo Print Settings:

  • If you're using a photo-editing software, ensure that the file is properly set to the correct resolution and that it's formatted to print at full page.
  • Double-check the print preview to confirm that the entire photo fits within the printable area before sending it to the printer.

Update Printer Drivers: 

  • Outdated or corrupted drivers can cause printing issues. Go to the HP Support website and download the latest drivers for your HP DeskJet 3630.

Borderless Printing Option:

  • If you're aiming for edge-to-edge (borderless) photo printing, make sure this option is selected in the printer's settings.
  • Open Printer Preferences and check the box for "Borderless Printing."

Check Paper Type:

  • If you're using photo paper, ensure that you've selected the correct paper type in the print settings. Different paper types may cause the photo to print differently than expected.

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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