My Samsung galaxy s22 can no longer print from hp photosmart c 4380

[fab-37]

Used to be able to print from my galaxy s22 to my hp photo smart c4380. 
message now says “ printer isn’t available right now”  but says save to pdf,
anybadvice would be much appreciated.

[VikramTheGreat]

Hi @fab-37,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you have trouble printing from the HP Photosmart C4380 and Samsung Galaxy S22, follow these specific troubleshooting steps:

Step 1: Check Printer Connection

Ensure the printer is powered on and connected to the same Wi-Fi network as your phone.
 If using a USB connection, ensure the printer is connected to a computer and printer sharing is enabled.
 

Step 2: Restart Everything

Restart the printer, phone, and router.
 Wait 2 minutes after restarting before trying to print again.
 

Step 3: Update Printer Software

Check printer firmware updates via HP’s website.
 

Step 4: Verify Mobile Printing App

 Open the Samsung Print Service Plugin or the HP Smart App:

• Go to Settings > Connections > More connection settings > Printing
• Ensure Samsung Print Service Plugin or HP Print Service Plugin is turned on.
• If already on, clear the cache or reinstall the app from the Play Store.
   

Step 5: Re-add the Printer

 On your phone, go to Settings > Printing > HP Print Service Plugin > Add Printer and re-add the C4380.

Step 6: Test Printing

 Try printing a test page from the HP Smart App or a document from your phone.

If the issue persists, let me know what step failed, and I’ll refine the troubleshooting further. 😊

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[VikramTheGreat]

Hi @fab-37,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support