My new phone can’t connect to my HP DeskJet GT 5820 wifi connection

[andreaaaaaaa]

Hi, since i change to a new phone i can’t connect anymore to my printer which is the HP DeskJet GT 5820 even though I download the app Hp Smart they asking for a wifi password and I don’t know that and in the printer the wifi sign is blinking, I don’t know what to do now, i hope my problem can resolve.

[ShlomiL]

Hi,

Please restore the wireless settings of the printer as following:

1. Make sure the printer is turned on.
2. Press the Wireless button and the Cancel button at the same time, and then hold them for 3 seconds till the power light blinks.
3. The wireless light next to the wireless button should blink. Repeat these steps if the wireless light does not blink.
4. Power off the printer and turn it back on and ensure the wifi light blinks, else press the WiFi button and it should start blinking.
   

Now open the HP Smart app, click the Plus sign, click Add Printer and select Set Up and Add a New Printer, then follow the steps on screen to connect your printer to your home router.

Regards,

Shlomi