My printer cannot connect to the network. It has been connected for months.

[jackak]

My Envy 5660 cannot find my network. I have manually entered the network name and it still cannot find the network

[atharva_gp]

@jackak,

Thanks for reaching out to the HP Support community!

• What is the Wireless light status on the printer? Is it solid or flashing?
• Did you recently make any changes to the network like changing passwords, configurations etc. ?
• The network that you have is that a 2.4GHz network or a 5GHz network?
• Do you get any error when you try to connect the printer?

Let's try these steps:

Step 1: Restart the Wireless Router and the Printer

• Turn off the WiFi Router, wait for 60 seconds, turn it back on.
• Turn off the Printer, wait for 60 seconds, turn it back on.
• Check if the printer connects back to the wifi network.
  • If it connects, try to print a document and check if it works.
  • If it does not connect, try connecting the printer to the wireless network again.
    • From the main menu on the printer, slide the screen from right to left to access the Set-Up menu.
    • Select 'Network Set-Up' > 'Wireless Settings' > 'Wireless Set-Up Wizard'
    • Follow the on-screen instructions and complete the Wireless Set-UP
• Try to print a document and check if it works
• If the issue persists, proceed to the next step

Step 2: Print a Wireless Test Report

            This test will check the functionality of the wireless hardware component, connectivity, and other settings

• From the main menu on the printer, slide the screen from right to left to access the Set-Up menu.
• Select 'Network Set-Up' > 'Print Reports' > Wireless Test Report
• Share the report for further diagnostics.

Let me know if this helps. 

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