My printer continually loses blue tooth capabilities with my computer and other electronics.

[Indiana58]

My printer continually loses blue tooth capability with all MAC products.  I also have the problem of scanning documents to computer which is a MacBook Air.

[Kumar0307]

Hi @Indiana58

Welcome to the HP Support Community. I'd be happy to assist you.

To which device are you trying to connect the printer via Bluetooth?

According to the printer specifications, Bluetooth printing is not supported on this model printer.

Which application are you using to scan from your MAC?

What is the error that you get when you try to scan?

To know different methods to scan from your MAC, refer to this document.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[B_Will]

Network spec shows Bluetooth

Network protocols, supported
IPv4, IPv6, Bonjour, Custom Raw Port/Port9100, mDNS, Embedded Web Server, Wireless Network Supported,SLP, WS-Print, Wireless b/g/n, WEP/WPA (AES), SNMP, Internet Printing Protocol, Bluetooth LE

[Kumar0307]

@B_Will

I understand. This printer cannot print via Bluetooth. The Bluetooth feature present in this printer is called Bluetooth Smart. Bluetooth Smart, also called Bluetooth Low Energy (BLE), is a feature on some HP printers for enabling faster, more reliable printer setups. The HP Smart app for Android, Apple iOS, Windows 10, and macOS uses Bluetooth Smart to discover the printer during the setup process.

For more info, refer to this document. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!