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pattitwirler
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My printer is HP 2610 and for some reason it could not be found so I added HP 2610-1

HP Recommended
E2610 all in one
Microsoft Windows 10 (64-bit)

For some reason my all in one printer HP 2610 could not be found so I added a new printer HP 2610-1 and it works fine.  However, there are 100 print orders sitting with the original 2610.  I just need to know how I can get into the originial 2610  to cancel all those jobs.  I am running Wijdows 10 on a desk top Dell computer.  I know there is a way but Windows 10 makes it very hard to do things that used to be easy.  Can you help?

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @pattitwirler,

 

I'd like to help!

 

Follow the below instructions to delete the print job-

  1. Open the print queue.

    • If a printer icon displays in the notification area, double-click the icon to open the print queue.

      Double-click the printer icon in the notification area in WIndows 10

    • If a printer icon does not display, search for and open Printers & scanners, select your printer in the list, and then click Open queue.

      Click Open Queue under the name of the printer in Windows 10

  2. Right-click the print job you want to cancel, and then click Cancel.

    Clicking Cancel in the print queue in Windows 10

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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