My printer seems to only print in legal size from my phone

[TA9192]

HP officejet pro 8025

When we try to print from our phones I have an apple my husband has a Samsung phone it always used to be fine and now it just wants to print in legal from our phones. And there seems to be no we’re on the phone to change it to normal 8 1/2 x 11. But on our computer if we print from email or some thing and prints fine

[Dragon-Fur]

@TA9192 

Welcome to the HP Community Forum.

It might be a simple case of the paper size the printer believes to be set is not the paper size the phone is using (or thinks it is using).

Reminder: 

HP Smart Mobile requires that the Paper Size and Type be adjusted before the content is opened to be printed.

What?

Check / Adjust the Paper Size & Type - Tray and Paper

Tray and paper can be adjusted on the printer display panel right after the paper is (re)loaded and a message to Modify the setting shows on the printer display panel.

If that does not  happen, or if you hate typing in tiny printer control panel screen,

Use the Embedded Web Server (EWS) to configure the Paper Size & Type settings.

EWS is available from your browser or in HP Smart, likely in Settings > Preferences

Example - HP Smart - Mobile - (iPadOS) Menu

True - phone menu might be a bit different...

HP_Smart_Mobile_Main_Menu_17

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

Examples - Tray and Paper

Retain_Printing_Preferences_19EWS_9025_Preferences_Tray_and_Paper_Management_All_10

General Example - HP Smart - Mobile - PDF (with Optional Edit > Transform > Resize & Move

HP_Smart_Mobile_PDF_Print_Transform_12

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 8025 All-in-One Printer 

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