My printer won’t print from my iPhone

[RoxyCh]

I used to be able to print no problem from my iPhone, and now it won’t print. It shows me the printer (HP OfficeJet 4650). I select it and send the print job, but nothing happens.

[Kuroi_Kenshi]

Hi @RoxyCh, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!  
It sounds like your printer and iPhone used to be great teammates, and now it’s like they’ve stopped communicating! Let's get them talking again.

Here’s a few things we can try to fix the issue:

Check Wi-Fi Connection:

• Ensure your iPhone and the HP OfficeJet 4650 are both connected to the same Wi-Fi network. Sometimes, a small network change can cause the connection to drop.

Restart the Printer and iPhone:

• Turn off the printer, wait 10 seconds, and then turn it back on.
• Restart your iPhone as well to refresh the connection.

Reconnect Printer in AirPrint:

• On your iPhone, go to Settings > Wi-Fi and ensure the printer is listed and selected in your available network.
• Try printing again after confirming the connection.

Update Printer Firmware and iOS:

• Make sure both your iPhone’s iOS and the printer’s firmware are up to date. Sometimes, an update is all that’s needed to smooth things out.

Use HP Smart App:

• Download and open the HP Smart app on your iPhone if you haven’t already. It can help manage your printer’s settings and make sure everything is connected properly.

If this doesn’t get things up and running, let me know! I’m here to help you get your printer back in action and printing smoothly. 😊

We hope our assistance has been helpful! 

Take care and have an amazing day! 
 

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Regards,