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‎01-06-2020 10:05 AM

HP Recommended
Product: HP DESKJET GT 5820
Operating System: Microsoft Windows 7 (32-bit)

No puedo configurar la impresora a wifi y ya esta configurada usando los controladores basicos y no imprime

quiero usar hp print scan doctor 5.2  me dice que tengo que tener el 4.6 framework y no dejabloqueo.png

1 REPLY 1

‎01-06-2020 10:52 AM

HP Recommended

Hi,

You would need to install .Net Framework 4.6 first, then it should be launched.

 

Follow the steps on the shown screen to download and install Net Framework, you may also download and install it from Microsoft's site below:

https://www.microsoft.com/en-us/download/details.aspx?id=53344

 

Hope that helps,

Shlomi

 

Google Translate:

 

Hola,
Debería instalar .Net Framework 4.6 primero, luego debería iniciarse.

Siga los pasos en la pantalla que se muestra para descargar e instalar Net Framework, también puede descargarlo e instalarlo desde el sitio de Microsoft a continuación:
https://www.microsoft.com/en-us/download/details.aspx?id=53344

Espero que ayude,
Shlomi



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