• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet 4130e All-in-One Printer

Hi All,

    Recently purchased the DeskJet 4100 for a social club. We have a number of suppliers, bands, acts, etc which we originally had invoices sent to our old HPeprint email so all invoices in a central location. However, with the new printer I need to invite people to print which isn’t ideal due to so many random companies. Is there a way of changing the generic HPeprint email provided at install so we can change to to a more memorable one to use. Contact HP support and they couldn’t find a way either??

 

any help would be hugely appreciated !!!

1 REPLY 1
HP Recommended

@CobhamVC

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

The HP ePrint owner email address is the personal email address you used to set up your HP account. Update the HP account email address to change the owner's address.

  1. Sign in to HP Smart, and then click the Account icon  at the top of the webpage.

  2. Select Settings, and then scroll down to Account information.

  3. Select the Edit icon next to Primary email address.

    Clicking the Edit icon

  4. Change the email address, and then click Save.

  5. Repeat these steps to change the Username, if necessary.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.