Need to delete message for printer that does not exist

[Pedro231]

I get a message to update a printer that does not exist any more.  How to delete this message from HP support assistant

[Dragon-Fur · Accepted solution]

@Pedro231 

Use the "Remove Device" option in the HP Support Assistant to remove the unwanted device.

Remove Devices from HP Support Assistant

If you have the HPSA software installed but it is not on your Taskbar (by choice),

Windows key > list by "All Apps" > scroll to category H >

Open Section HP Help and Support

Open the HP Support Assistant

Open HPSA

Tab My Devices

Click on an "old" device, that is, a device that you do not own and / or do not wish HPSA to manage or "see".

Click on "Edit this device"

Click on "Remove this device"

Remove Unwanted Printer from Devices and Printers

If the unwanted printer is lurking in Devices and Printers, it can be removed.

Control Panel > icon view > Devices and Printers

 Right-Click on the (unwanted) printer > Remove Device

Restart the computer and log in

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[Pedro231]

Thanks for getting back to me on this.  I found where I could delete the printer as you mention.

Again, thanks

[Dragon-Fur]

@Pedro231 

You are welcome.

Happy Printing.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.