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LSlam
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Need to find phone number for customer support

HP Recommended
HP OFFICE JET PRO 8600

Need phone contact. Spends days looking through comments and virtual assistants  And trying to do a phone number. my frustration level is Not good. 

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Dragon-Fur
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HP Recommended

@LSlam 

 

HP does not post phone numbers for Support. 

Numbers you find on the 'net are likely scams or at least out of date.

 

Normally I would suggest you open an online case with HP Support (links and information later in this message).

 

That said, your printer is years out-of-warranty - support from HP is not free at this point.

 

That said, if you would like to try and get help from our volunteer community workforce, you need only ask.

 

Start a new thread, include the requested information (exact printer model and OS version), Briefly identify the issue in the subject line (a few words, not the whole story) - In the body of the post, explain what is going on - and what you have already tried to fix the problem on your own - Ask for help.

 

If you would like to ask HP Support for help at cost (paid support), I will submit a request for an assist - let us know if that is what you want.

 

For those reading and FYI...

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

HP Technical Support – Contact Information

 

Submit information / case online

Sign in or continue as a guest

 

Reminder:  HP Phone numbers you find on the Internet have likely been hijacked.

 

Many roads lead to HP Support.

 

Settings > System > About > (Support) Online support > Contact an HP Agent

 

OR

 

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

OR

 

Regional Links

 

USA / Canada

   HP® Customer Support - USA

UK

   HP® Customer Support - UK

 

OR

 

>>> Option - HP Support is on Facebook <<<

HP on Facebook

 

 

READ – Be Informed – Be Aware

 

HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

 

 

HP Support does not publicly post contact numbers.  Please submit your case online

 

  • Provide required Information > Explain the problem > Submit the case
  • After the case is submitted, Contact information for your area will be displayed on your screen
  • Reminder:  Wait times can be long – HP Response centers are very busy.

 

 

  • Use Device Serial Number to submit the case (do not post private information on the Community).
  • Chat is not available in every region.  In those areas where Chat is an option, Chat service hours are likely restricted.
  • Consider using HP on Facebook.
  • HP will advise you when there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.
  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by contract package.
  • HP websites are the only sites allowed to use the HP copyright  ® circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.  Still in doubt?  Stay away from the site.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Warranty Check / Product Registration

 

 

  • Register your product during first setup or soon afterwards

            Register HP Product and Registration FAQ

 

  • Check the Warranty on your product

           Warranty Check – Single or Multiple Devices

 

 

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page or at the bottom (click Flag)
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Country for one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit (at bottom of list entries)
  • When the page opens, Click View Details

 

NOTE: The online database results do not impact the actual contract.

 

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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