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02-12-2023 11:03 PM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing HP Smart App issues.
I suggest you reinstall the driver and connect the printer to check if that fixes the issue.
You can follow the steps under this link to uninstall.
Furthermore, you can reinstall using HP Smart App from this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
I am an HP Employee
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