New to Instant Ink

[Chris051]

I have just set up instant ink.  However I currently have non instant ink catridges in the printer so do I have to initially buy instant ink catridges for the service to work and if so where to  I buy them from please?

[Dragon-Fur]

@Chris051

Print with the ink you have for now.

You do not have to purchase Instant Ink -- the special ink cartridges are provided as part of the Instant Ink subscription service.

HP will send you the Instant Ink cartridges at which time you can install them and start your Instant Ink service.  

Visit the Instant Ink websites for more information.

Instant Ink - HP Technical Support

In USA or Canada,

Call Cloud Services (normal business hours): 1-855-785-2777

HP Instant Ink – Top Solutions

HP Instant Ink, Sign-up, Information, and FAQ

FAQ >> Scroll down on page or click Three vertical white dots on blue background > top right of page

HP Instant Ink - Terms of Service

Lots of information, including definitions –- What is a page? -- and contact options

HP Instant Ink - Obtaining Replacement Ink Cartridges

HP Connected , ePrint, and Print Applications

In UK

HP Support: 0207 660 0596 (Specify help for Instant Ink)

HP Instant Ink - UK - Overview / FAQs,  HP Instant Ink - UK - Terms of Service

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Everywhere else:  Contact HP Support

Specify help for Instant Ink / HP Connected / Web Services

HP World-Wide Support

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Video - Instant Ink – Signing Up and Getting Started

Video – Instant Ink – Thanks for Enrolling - What's Next?

HP Connected - Instant Ink – Where available > Click Supported Countries (top right of Webpage)

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[Chris051]

Thank you for your very prompt reply.  My non instant ink catridges are virtually empty now.  Will HP send me catridges as a result of signing up for instant ink to which I then use as and when required?  The reason I ask this is it is not going to be able to detect that my printer is almost out of ink.

Many thanks indeed 

[Dragon-Fur · Accepted solution]

@Chris051

Once you sign up -- and the process to start your service is completed (eligibility, credit card check, administration tasks) -- HP will then send the special Ink Cartridges that are used with the Instant Ink service.

If you are concerned that you are out of ink "now" and you need to print, contact Instant Ink support and plead your case ("Hurry! I need ink as soon as possible!") or elect to purchase some regular ink to use while you wait for the Instant Ink cartridges to arrive and the service to begin.

When you have time, do take a look at the documentation and video links.

Good Luck and I hope you enjoy the service once it starts.

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