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‎09-19-2018 09:31 AM

HP Recommended

The printer used to be connected to the network before the name of the network changed.

 

Blue light is solid, not blinking.  Though when it's searching, it blinks, only to "time out," and isn't able to connect.

 

Easy Start didn't recognize the computer, except through USB.

 

Thank you.

 

I posted before, this is an old printer.  Will just run it wired until I need a new one.

 

 

 

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‎09-19-2018 10:26 AM

HP Recommended

You are welcome @ejmcclel

 

Please print a Printer Status Report as shown on the following YouTube video:

 

The IP address would be listed under the Network connectivity section, value 15:

https://m.youtube.com/watch?reload=9&v=nXg2P0yKKUw

 

Can you access the printer URL from Safari?

 

Please let me know the results, as a such can occur due to any network issue as well and would not necessarily resolved with a new printer...

 

Shlomi



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‎09-21-2018 10:47 AM

HP Recommended

Hi again, and thank you for your help.

 

I was able to print a network configuration page and a wireless network test report prior to posting on this forum.  However, on the wirless network test report, however, the IP address was listed as N/A.

 

Thanks again!

 

 

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