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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- OfficeJet 3833 Scan to email

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10-26-2018 06:32 AM - edited 10-26-2018 06:34 AM
I'd like to use the all-in-one to send scanned docs to an email address, without passing through my laptop. Is it possible?
I haven't got this option on the device LCD panel (there is just scan to PC and that works only when the laptop is connected to the same wifi network). If I go to the EWS on the SCAN page, again, it just shows scan to pc, there's no scan to email option.
Any idea?
10-27-2018 03:40 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I have gone through your Post and I would like to help
Please Note that Scan to email works only when a local email client, such as Microsoft Outlook, Live Mail, or Mozilla Thunderbird, is installed and set up on the computer and Web-based email accounts (Gmail, Yahoo Mail, Hotmail) must be configured through your local email client to scan to them.
We will use the Image Capture App to scan to email
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Open Finder
, click Go in the top menu bar, click Applications, and then double-click Image Capture.
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Click your printer name in the Devices or Shared list, and then click Show Details at the bottom of the screen, if necessary.
After the preview of the scan displays, change the following settings:
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Scan Mode: Select the scanning bed or automatic document feeder.
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Scan to: Select Mail.
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Name: Type a name for the scan file.
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Format: Select the file type for the scan. When you select the PDF or TIFF format, the Combine into single document feature is available to save multiple page documents or multiple images into a single file.
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Click Scan.
A new email message automatically opens with the scan attached.
Let mew know how it goes
Thank you and have a good day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee