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‎08-04-2016 06:08 PM

HP Recommended
Product: Officejet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Does the Officejet Pro 8710 have web services?  I've went all through the control panel on the printer, trying to find the setup option and it's not there.  The printer does have a built in web server, but it says that the administrator has disabled the feature.  I'm the administrator and I'm pretty sure I didn't disable it.  Any help that could be offered would be appreciated.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2016 04:42 AM

HP Recommended

Hi,

To clarify, you should swipe your finger from top to the bottom of the screen, then the top menu wil be shown with the Web Services icon.

 

Please follow page 93 of the user guide below to Set Up Web Services for your printer:

http://h10032.www1.hp.com/ctg/Manual/c05048181

 



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3

‎08-04-2016 07:41 PM

HP Recommended
@denali1890 wrote:

...   I've went all through the control panel on the printer, trying to find the setup option and it's not there. ...

Hi,

 

It is on the right screen. Please use your finger and wipe to the left to get to the right screen.  After that go to step 2

 

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ).
2. Touch Web Services Setup .
3. Touch Accept to accept the Web Services terms of use and enable Web Services.
4. On the screen that appears, touch OK to allow the printer to automatically check for product updates.

 

Regards.

BH
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Was this reply helpful? Yes No

‎08-05-2016 04:42 AM

HP Recommended

Hi,

To clarify, you should swipe your finger from top to the bottom of the screen, then the top menu wil be shown with the Web Services icon.

 

Please follow page 93 of the user guide below to Set Up Web Services for your printer:

http://h10032.www1.hp.com/ctg/Manual/c05048181

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-21-2016 08:20 PM

HP Recommended

Hi,

 

After you connect your printer to wired network or wifi, you can see your printer IP address from front panel, then you can use your laptop and type in this ip address to check your printer status and use web services

I am an HP employee.

If your problem is solved please click the "Accept as Solution" button.

If my answer was helpful please click the "Thumbs Up" to say "Thank You"
Was this reply helpful? Yes No
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