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10-23-2018 12:50 PM
Without being able to install the printingsoftware, i would like to set the printersetting in black&white mode and/or change into colour mode whenever I need to. I cannot see printing specs on the screen of the printer and in the manual I only see the possibility after installing the printersoftware.
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Accepted Solutions
10-26-2018 03:12 PM
Thank you for replying with this detailed response,
I appreciate your time and efforts,
That's strange as it usually has the settings under the HP Smart App settings menu,
However, here's the only other alternative to fix the issue, try the below steps:
Step 1: Install the HP Print Service Plugin
Install the HP Print Service Plugin on your Android OS 4.4 or later device from the Google Play Store, and then turn on the plugin.
NOTE:
Menus, icons, and the location of the print settings vary by Android version and device manufacturer.
-
Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.
-
On your Android device, install or update the HP Print Service Plugin (in English) from the Google Play Store.
-
Once the installation or update is complete, choose your Android device to turn on the plugin:
-
Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.
-
Android 6 (Marshmallow) and earlier devices: Tap Settings, search for an open HP Print Service, and then tap On.
-
-
Turn off any other print service plugins, if necessary.
Your Android device is now ready to print using the HP Print Service Plugin.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD.
(By the end of this article all the issues should be resolved)
Keep us posted,
(We shall troubleshoot as a team, fight till the end and emerge - "victorious")
If you would like to thank us for our efforts to help you,
Feel free to give us a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on the "Accept as solution" button.
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
10-24-2018 06:10 PM
Welcome to the HP Forums,
We'll be with you until it's all sorted & beyond!
You may want to install the HP Smart App: Click here for details
That said, that's the best and only way to make the necessary changes and print according to your preferences.
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
10-25-2018 03:24 PM
@Riddle_Decipher,
thanks for your input. I already had installed HP Smart on my Android, however could not find the possibility to put the printer on "only printing Black&White" in the settings. Only the possibility to order cartridges but that was not the idea (yet). I tried again on the App, but did not find it again. I'm a dummy user!
10-26-2018 03:12 PM
Thank you for replying with this detailed response,
I appreciate your time and efforts,
That's strange as it usually has the settings under the HP Smart App settings menu,
However, here's the only other alternative to fix the issue, try the below steps:
Step 1: Install the HP Print Service Plugin
Install the HP Print Service Plugin on your Android OS 4.4 or later device from the Google Play Store, and then turn on the plugin.
NOTE:
Menus, icons, and the location of the print settings vary by Android version and device manufacturer.
-
Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.
-
On your Android device, install or update the HP Print Service Plugin (in English) from the Google Play Store.
-
Once the installation or update is complete, choose your Android device to turn on the plugin:
-
Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.
-
Android 6 (Marshmallow) and earlier devices: Tap Settings, search for an open HP Print Service, and then tap On.
-
-
Turn off any other print service plugins, if necessary.
Your Android device is now ready to print using the HP Print Service Plugin.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD.
(By the end of this article all the issues should be resolved)
Keep us posted,
(We shall troubleshoot as a team, fight till the end and emerge - "victorious")
If you would like to thank us for our efforts to help you,
Feel free to give us a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on the "Accept as solution" button.
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.