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‎08-01-2019 10:30 PM

HP Recommended
Product: Hp Omen 15 RTX 2060
Operating System: Microsoft Windows 10 (64-bit)

On closing the laptop lid will the screen gets scratched ? If yes, anything I can do to prevent it? 

Product name is hp omen 15 rtx 2060 bought a month ago didn't close it once without the cloth that came with it. But  yesterday I lost it please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2019 06:22 AM

HP Recommended

@kairo1, Welcome to the HP Support Community!

 

Closing and opening the lid does not cause any damage/scratches to the screen. However, make sure you are not applying too much force on the lid. Be gentle. This functionality is as per the design and nothing to worry about.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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1 REPLY 1

‎08-05-2019 06:22 AM

HP Recommended

@kairo1, Welcome to the HP Support Community!

 

Closing and opening the lid does not cause any damage/scratches to the screen. However, make sure you are not applying too much force on the lid. Be gentle. This functionality is as per the design and nothing to worry about.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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