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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
To assist better -
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or devices?
3)What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
Meanwhile , try re-aligning the printer
Use an automated tool to align the ink cartridges.
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On the printer control panel, swipe down to open the Dashboard, and then touch the Setup
icon. -
Swipe up on the display, and then touch Printer Maintenance.
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Touch Align Cartridges, and then touch Continue.
The printer prints an alignment page.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
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