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07-29-2019 03:40 AM - edited 07-29-2019 03:42 AM
Using for the first time my direct bb hp deskjet 3700 series with my iPad. The screen is asking for a password. I don’t have a password. The printer has been previously used successfully by other members of the family with a Mac. Any solution?
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Accepted Solutions
07-31-2019 08:14 AM
@Bruno16, Welcome to the HP Support Community!
If you are trying to connect the iPad and the printer using WiFi direct, the default password would be 12345678
If the WiFi Direct password has been changed, print a Wireless configuration report to find the WiFi Direct password.
- On the printer's control panel, press the Wireless button
and the Information button
at the same time.
- Note: There will be no Internet access on the iPad when you use WiFi Direct.
-
On the Apple device, open Settings, tap Wi-Fi, select your Wi-Fi Direct printer name from the list of available networks, and then enter the password.
-
Open the item you want to print, and then tap Print from the app or action menu.
-
Select your printer, and then tap Print.
-
Reconnect to your local Wi-Fi network after the print job completes.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
07-31-2019 08:14 AM
@Bruno16, Welcome to the HP Support Community!
If you are trying to connect the iPad and the printer using WiFi direct, the default password would be 12345678
If the WiFi Direct password has been changed, print a Wireless configuration report to find the WiFi Direct password.
- On the printer's control panel, press the Wireless button
and the Information button
at the same time.
- Note: There will be no Internet access on the iPad when you use WiFi Direct.
-
On the Apple device, open Settings, tap Wi-Fi, select your Wi-Fi Direct printer name from the list of available networks, and then enter the password.
-
Open the item you want to print, and then tap Print from the app or action menu.
-
Select your printer, and then tap Print.
-
Reconnect to your local Wi-Fi network after the print job completes.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee