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Jlo6
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Password

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Deskjet 3752

How do u reset the password without being connected to it 

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The_Fossette
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@Jlo6,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • What password do you want to reset?
  • Where are you getting the password prompt?
  • Do you have the printer with you?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Jlo6
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Thank you for answering but i don’t have a problem with the printer anymore i figured out what the password is but my new problem is that my laptop a Microsoft pro 7  won’t fully turn on it turns on and shows the logo then turns off  sorry for adding if you could help out I would appreciate it very much thank you have a good day 

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The_Fossette
HP Support Agent
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@Jlo6,

 

What is the exact model for your computer?

Are you getting any error?

 

Cheers!

The_Fossette
I am an HP Employee

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Jlo6
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Sorry for taking long to answer was trying to get back to the page is a Microsoft surface pro 7

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The_Fossette
HP Support Agent
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@Jlo6,

 

You need to contact Microsoft for that.

 

Cheers!

The_Fossette
I am an HP Employee

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